Do you have questions about casinos in Ontario, Canada? Whether you are looking for general or specific information, it’s all here.

FAQ casino in Ontario Canada

How old do you have to be to play at casinos?

In Ontario, you must be at least 19 years old to play casino games. In other Canadian provinces and territories, the minimum legal age is 18 or 19, depending on the local laws.

For lottery and bingo games in Ontario, the minimum age is 18.

Do casinos have a dress code?

We recommend that you dress decently. Clothing or any other material displaying a message considered obscene, offensive, intimidating, or threatening, or having a negative impact on other customers at the casino, is not allowed.

Where can I exchange US currency?

U.S. banknotes can be exchanged at foreign exchange distributors in Ontario casinos. You’ll get good exchange rates and no fees.

Is smoking allowed in Ontario casinos?

In accordance with Ontario law, smoking is prohibited inside buildings and outdoor areas. However, there are special areas for smokers outside the resorts.

Electronic cigarettes and vapor devices are allowed in designated smoking areas.

Can wheelchair users access the game rooms?

Yes, customers in wheelchairs can easily navigate the game rooms via the wheelchair ramps. And casino staff are always on hand to help customers on request.

Are children allowed in the casinos?

Children are not allowed in the game rooms. Even if accompanied by an adult, it is prohibited by the rules in Ontario casinos. However, children are allowed into non-gaming areas such as the restaurants and auditoriums if they are accompanied by an adult. All casino customers, regardless of their age, must carry valid ID.

Are pets allowed?

No, pets are not allowed in the casino resorts. The only exception is for certified service animals. Even small pets are not allowed inside the game rooms. Please note that pets may not be left unattended in vehicles.

Who is not allowed to enter the casinos?

The following persons are prohibited from entering the game areas in Ontario casinos:

  • Persons under the age of 19.
  • Persons who appear to be drunk or under the influence of drugs.
  • Players enrolled in self-exclusion programs.
  • Persons who have been subjected to restrictions by court order.
  • Casino operators, employees, and suppliers.
  • Members and employees of the Alcohol and Gaming Commission of Ontario.

Any unauthorized person who tries to enter an Ontario casino will be ejected from the premises by security personnel. In extreme cases, the local police will be immediately notified to maintain public order.

Can I use my smartphone to take photos and videos?

No. Photographs and videos are strictly forbidden in the gambling areas. Any customer caught in the act will be immediately handled by the casino’s security service.

Can I use an electronic device in the game rooms?

The use of cell phones or other electronic devices is not allowed at table games and slot machines. If you need to use your cell phone while playing, you should temporarily interrupt your game, and move away from the gaming table or slot machine.

What are the rules for alcohol?

The consumption of alcohol outside the buildings is not allowed. People who appear to be drunk will not be allowed into the casinos.

In Ontario casinos, alcohol is allowed in the bars and restaurants, but only within reasonable limits.

In Ontario, the legal drinking age is 19.

Can I bring a bag into the game room?

Yes. You can bring any type of bag into the casinos, but they are subject to a security inspection. Security staff may request that oversized items be checked into the checkroom, or secured in your vehicle or hotel room if you are staying at a casino resort.

Are there video surveillance systems?

Yes. Ontario casinos use video surveillance for security, regulatory compliance, and crime detection. Casino customers are subject to image capture. Facial recognition is also used to identify people who are self-excluded from gambling.

Is soliciting allowed in casinos?

No. In Ontario casinos, soliciting, canvassing, advertising, or the unauthorized distribution of materials are strictly prohibited. Any violation will be dealt with immediately by the security staff.

Rules for online games

For Ontarians who want to play at web casinos, there are limitations on what games can be played. In addition, there are specific registration procedures to ensure that you are of legal age. To learn more about how Ontario’s online casinos work, click here!